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ARCH webinar on the new TSMs – what it means for tenants & residents 04/02/2022 Labelled as Tenants

ARCH is offering a free webinar to give tenants & residents from ARCH member councils the opportunity to hear direct from the Regulator for Social Housing (RSH) about their proposals to introduce new Tenant Satisfaction Measures (TSMs) which are intended to enable tenants and residents to know how their landlord is performing and to better hold their landlord to account.


The RSH recently launched a consultation on the proposed Tenant Satisfaction Measures which landlords will be required to report on annually. That consultation closes on 3 March 2022 and this webinar will enable tenants and residents of ARCH member councils to learn more about the proposals. 


Aimed specifically at tenants and residents, the webinar will take place on Wednesday 16 February, 14.00 - 15.30pm. The event will be held online and is free to tenants and residents from ARCH member councils.  

We will be sending out details of how to register to all ARCH member councils shortly and would encourage our member councils to encourage their tenants and residents to attend to find out more about the proposed new tenant satisfaction measures. The event will be of particular interest to those tenants who may be involved in member councils' local tenant scrutiny panels etc.


Date:Wednesday 16 February 2022


Time:14.00 - 15.30


Location:Virtual online event


Price:Free for tenants & residents from ARCH member councils


Click here to book your place.

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