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Complaint handling: webinar for tenant representatives 25/09/2020 Labelled as Tenants

The Housing Ombudsman introduced a new Complaint Handling Code which came into effect from 1 September 2020 and we have previously drawn attention to the new Code through the ARCH Bulletin and the ARCH website.


The Housing Ombudsman has been running a series of webinars on the new Complaint Handling Code, which are proving very popular with landlords and the Housing Ombudsman has arranged a special webinar coming up on 30 September that is aimed specifically at tenants and residents which may be of interest to tenant representatives, tenant panels and members of tenant and resident associations in ARCH member councils.


This special webinar is scheduled for 11.30am - 12.30pm on Wednesday 30 September 2020. Tenants and residents who are interested in learning more about the Housing Ombudsman's new Complaint Handling Code and what it will mean for council landlords, tenants and residents can register to attend through the following link to the Housing Ombudsman's website. 

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