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ARCH annual report


The ARCH annual report for 2015-16 is now available to view.


Download it here.

ARCH tenants meet to discuss future of council housing 11/10/2018

Almost 100 delegates attended the 12th ARCH Tenant Group Conference organised by ARCH Tenants' Group members for tenants and residents of ARCH member councils.


Discussions were dominated by the Social Housing Green Paper and what this might mean for tenants and residents and the future of council housing.


This year's conference took place at Kettering Conference Centre on 18 September and was generously supported by Kettering District Council.


The conference was opened by the Mayor of the Borough of Kettering, Councillor James Burton and was chaired by Jenny Hill, Chair of the ARCH Tenants' Group. Members of the ARCH Tenants' Group chaired the conference workshops, registered & greeted delegates as they arrived and helped with other event management tasks on the day.


Tenants and residents heard from Jane Everton, Deputy Director at the Ministry of Housing, Communities & Local Government on the government's Social Housing Green Paper and Brian Reilly, ARCH Board Member and Director of Housing & Regeneration at Wandsworth Council gave an initial reaction to what the Green Paper might mean for council landlords followed by a lively question and answer session from tenants.


Other highlights included presentations from Emma Foxhall, Deputy Ombudsman on the role of the Housing Ombudsman Service and Leslie Channon, Non-Executive Director of TPAS on the Benefit to Society Campaign and what it is doing to help tackle some of the stigma and stereotyping attached to social housing.


Greater scrutiny of council's landlord services and publication of performance indicators in the form of "league tables" can be expected if proposals in the Green Paper come to fruition and delegates heard from Martyn Lund, ARCH Tenant Group member and Leona Mantle Tenancy Services Manager at Kettering Borough Council on what tenants should expect from their council by drawing on the experiences at Kettering District Council.


ARCH Chair Jenny Hill also announced the winners of this year's Community Champion Award.


Click here for a full conference report and copies of speakers presentations.

All the images can be downloaded via this link. 

conference 1



The event proved popular with good feedback from delegates. Of the 60 delegates who completed the formal feedback questionnaire, 54 (90%) ranked the overall programme as excellent or good. Delegates comments about the potential content of future conferences and the overall arrangements for the event (format, catering, booking arrangements etc) will be considered by the Tenants Group when organising future events. 

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