Complaint handling: free webinars for tenants & residents


The Housing Ombudsman is running further webinars on the Ombudsman’s new Complaint Handling Code aimed specifically residents.

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ARCH annual Chief Officers Conference and AGM, 4th and 5th March 2021

Planning is underway for the 2021 annual Chief Officer conference (incorporating the ARCH AGM) to be held on 4th and 5th March 2021.

Complaint handling: webinar for tenant representatives

The Housing Ombudsman is running a webinar on the new Complaint Handling Code aimed specifically residents which would be of interest to tenant representatives and members of tenant and resident associations in ARCH member councils.

ARCH Tenant Group to discuss local government reorganisation

At the most recent meeting of the ARCH Tenant Group on 7 September, members of the Tenant Group decided to schedule a discussion at their next meeting on the potential impact of local government reorganisation on the management of council housing.

ARCH 2020 Tenants’ Conference on hold

Plans for the ARCH Tenants’ Conference due to be held on 16 September in Stevenage have been put on hold as a result of the coronavirus crisis.

Discount for ARCH members at Housing First Conference

ARCH is pleased to announce a partnership with HomelessLink providing discounted rates for ARCH member councils attending a National Housing First Conference on 16 March in London.

ARCH Tenants’ Conference 2020

The ARCH Tenants’ Group has confirmed that the 2020 ARCH Tenants’ Conference will be held on 16 September 2020 in Stevenage.

RICS Fire Safety Conference: discounted rate for ARCH members

The Royal Institute of Chartered Surveyors (RICS) is hosting a Fire Safety Conference taking place on 11 Feb in London and 17 March in Manchester.

Tenants' Conference 2019 Private

Access the conference report and images.

Book now for the ARCH Chief Officers' Conference

Bookings are being taken for the ARCH Chief Officers Conference being held in conjunction with colleagues at the National Federation of ALMOs (NFA) and HouseMark, taking place at Scarman House, Un

Tenants' Conference 2018 Private

Access the conference report and images.

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