14 September 2021 - a date for your diary


We are pleased to announce that we will be running a special webinar on anti-social behaviour (ASB) and the community trigger.

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2021 ARCH Tenant Conference and Tenant Group AGM

Having had to cancel the 2020 ARCH Tenant Conference because of Covid restrictions, the ARCH Tenant Group is determined not to miss out again and to press ahead with holding the 2021 ARCH Tenant Conference later this year.

ARCH webinar: ASB & the Community Trigger – book your place

We are now taking bookings for the ARCH webinar on Anti-Social Behaviour & the Community Trigger to be held on 14 September. Book your place now.

Housing Ombudsman responds to ARCH Tenant Group questions

Following his attendance at the ARCH Tenant Group, Housing Ombudsman Richard Blakeway responds to questions from ARCH tenants on the role of the Housing Ombudsman Service.

Delivering Housing Management as a Housing First Social Landlord

ARCH and our colleagues at the National Federation of ALMOS (NFA) are supporting a webinar on the 12th April (2pm) on Housing First, concentrating on the good practice in housing management, partnerships and joint working to deliver Housing First projects.

Housing Ombudsman seeks applications for a new Resident Panel

The Housing Ombudsman Service is setting up a new Resident Panel. The aim is to create a stronger resident voice, as well as to seek input and feedback around the development of our service.

Housing Ombudsman to attend ARCH Tenant Group

We are pleased to announce that Housing Ombudsman Ric Blakeway is to attend the next meeting of the ARCH Tenant Group in March.

Chief Officers’ Conference 2021 – 4 and 5 March – book your place now

Registration is now open for the Annual Chief Officer Conference to be held on 4 and 5 March 2021. Book your place now.

Regulator to attend ARCH Tenants’ Group

The Regulator of Social Housing is to meet with the ARCH Tenants’ Group at their next meeting to discuss the new regulatory framework outlined in the Social Housing White Paper.

Webinar: Rebalancing the Homelessness equation

We are pleased to be able to offer ARCH member councils discounted rates for attendance at a special webinar organised by our colleagues at the NFA.

Complaint handling: free webinars for tenants & residents

The Housing Ombudsman is running further webinars on the Ombudsman’s new Complaint Handling Code aimed specifically residents.

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