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Government launches a campaign to empower social housing residents to raise complaints


The Government’s Social Housing White Paper promised to run an awareness campaign so that social housing residents know their rights to complain and are confident in navigating their routes to complain and are aware of how to escalate their complaints to get redress.

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Budget 2021 – no new money for social housing

Chancellor Rishi Sunak gave his Budget Statement to the House of Commons on 3 March 2021. It focuses on measures to support businesses and households affected by the Coronavirus pandemic until roll-out of the vaccination programme enables current restrictions on work and social interaction to be significantly reduced, if not removed altogether.

Housing Ombudsman spotlights complaints and learning on heating and hot water repairs

In the third report in the Housing Ombudsman’s new series of “Spotlight” reports, the Housing Ombudsman shares the learning from complaints and provides best practice recommendations to help landlords improve their services and complaint handling.

Voluntary RTB for housing association tenants in England - update

The 2015 Conservative Government under David Cameron committed to extending the Right to Buy to assured tenants of housing associations on a voluntary basis.

Fire Safety Bill in parliamentary “ping pong”

The Fire Safety Bill is part of a series of changes to fire and building safety the Government are undertaking following the Grenfell Tower Fire in 2017, with further primary and secondary legislation to follow, including proposed legislation in the draft Building Safety Bill.

Church of England calls for long term housing strategy

A new report commissioned by the Archbishops of Canterbury and York in response to the housing crisis sets out actions for the Church, Government and other stakeholders with a focus on building better communities and homes, not just houses.

Eviction ban extended to 31 March 2021

On Sunday 14 February, the Housing Secretary Robert Jenrick announced that the ban on bailiff evictions due to come to an end on 22 February has been extended for another 6 weeks - until 31 March 2021, with measures to continue to be kept under review in line with the latest public health advice.

Making the case for council housing: ARCH and NFA meet HM Treasury officials

Following publication of our joint report “Building Post-Pandemic Prosperity”, ARCH and the National Federation of ALMOs (NFA) met with senior officials at HM Treasury to make the case for council housing as part of the post-pandemic recovery.

750,000 families behind with housing payments

Research published by the Resolution Foundation suggests that some 750,000 families are behind with their housing payments.

Latest HouseMark COVID-19 impact data published

HouseMark has shared the findings from the tenth in its series of monthly reports from their sector-wide COVID-19 impact analysis based on data up to the end of December from more than 100 participating social landlords including council landlords, housing associations and ALMOs operating across the whole of the UK.

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