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RSH consults on TSMs


The Regulator for Social Housing (RSH) has issued a consultation paper on the proposed suite of Tenant Satisfaction Measures (TSMs) which will be used as part of the assessment of landlords’ performance under the new regulatory framework outlined in the Social Housing White Paper.

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Adult Social Care Reform White Paper – the housing implications

On Wednesday 1 December, the Government published its adult social care reform white paper, which sets out its ten-year vision to improve adult social care and provides information on funding proposals that will be implemented over the next few years.

Two thirds of “New Conservatives” say social housing should be a government priority

A new report by the Centre for Social Justice reveals that two thirds of “New Conservatives” believe social housing should be made a government priority. The report is also endorsed by former Conservative Prime Minister Theresa May.

Housing Ombudsman to put spotlight on noise nuisance

The Housing Ombudsman’s next two Spotlight reports for 2022 will include an investigation into noise nuisance and an examination of the learning from cases that involve social landlords’ engagement with managing agents.

Housing White Paper – review of professionalisation

The Social Housing White Paper “The Charter for Social Housing Residents”, published in November 2020 heralded a review of professional training and development in the social housing sector to ensure residents receive a high standard of customer service.

Housing Ombudsman to review the Complaint Handling Code

Following the publication of the Housing Ombudsman’s Complaint Handling Code in July 2020, the Housing Ombudsman has been undertaking a review based on feedback received from residents and landlords.

Community Sponsorship - updated guidance

The Government has updated guidance for community groups interested in becoming involved in supporting the resettlement of vulnerable people fleeing conflict.

Possession proceedings - updated guidance for landlords and tenants

On Wednesday 22 December, the Department for Levelling Up, Housing & Communities (DLUHC) updated the guidance for landlords and tenants in the private and social rented sectors to explain the possession action process in the county courts in England and Wales.

Limit on annual rent increases for 2022/23

On 15 November, the Department for Levelling Up, Housing and Communities (DLUHC) updated the Rent Standard guidance that registered providers of social housing must comply with, to update the limit on annual rent increases for 2022 to 2023. 

RSH sets out approach to consumer regulation

A year after publication of the Social Housing White Paper the Regulator of Social Housing has set out their initial thinking on reshaping consumer regulation as proposed in the White Paper.

Social housing to be required to have smoke alarms fitted

In 2020 the Government launched a consultation paper seeking views on proposals to require the mandatory installation of smoke and carbon monoxide alarms in social housing. On 23 November 2021 the Government published its response to the earlier consultation paper confirming that social housing will be required to have smoke alarms fitted.

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