Privacy & Cookies


Privacy Policy


ARCH Ltd recognises that privacy is important to the individual and is committed to protecting the privacy and confidentiality of its website users. ARCH has appointed HouseMark Ltd to manage its business services and to manage its website. HouseMark is registered with the Information Commissioner under the Data Protection Act 1998.


Any personal data that HouseMark may request from ARCH users will be kept confidential, entered into a customer relationship database and processed in accordance with the requirements of the Data Protection Act 1998.


Any personal information provided by an individual to ARCH or to HouseMark, either through user registration or use of the website will only be used for the following purposes by ARCH and HouseMark:

  • updating and enhancing subscription and user records and those of other related ARCH activities
  • defining areas of interest for the individual by improving the website to meet users' habits and preferences
  • informing users about important changes to the website or new services
  • advising users of other products and services provided by ARCH or in association with ARCH that may be of interest


Any personal information received from an individual will be retained by HouseMark and not sold, transferred or otherwise disclosed to any third party, unless such disclosure is required by law or other court order. An individual will also have the right to remove themselves from any mailing list at any time.




What are 'cookies'?

'Cookies' are small text files that are stored by your browser on your computer, tablet or mobile phone. The cookies used on the ARCH website collect information about the way users interact with the website. This enables us to improve the quality and usability of the website for you.


What type of cookies do we use?

We use cookies for two purposes:


User authentication cookies


These cookies are essential to the effective operation of our website. They are used to authenticate you as registered user and so give you access to the members only area.


Analytics cookies

Google web analytics cookies collect information about how you use our website. All information collected is anonymous to you as an individual, and the information is aggregated so we can understand how visitors are using the website as a whole, for example, which pages of the website are most visited.


Managing Cookies


All modern internet browsers allow you to control your cookie settings. These settings are usually accessed in the 'Options' or 'Preferences' section of your browser. For more information on changing these settings in popular browsers, please refer to the following links:



 For further information about cookies and how to manage them, please visit