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Good practice in tenant engagement 13/02/2019 Labelled as Tenants

The Local Government Association (LGA) has commissioned the Tenant Participation Advisory Service (TPAS) to investigate, capture and report on good practice in tenant engagement delivered by councils across the country.

 

The report "Engaging and empowering tenants in council owned housing" was published on 1 February and sets out the findings from 35 councils and 20 ALMOs.

 

The report highlights good practice by a number of ARCH member councils and ARCH Policy Adviser Matthew Warburton has produced an ARCH Briefing summarising the main points in the report.

 

Commenting on the report ARCH Chief Executive John Bibby said:

 

"The importance of tenant engagement and empowerment has been highlighted in both the Social Housing Green Paper and in Dame Judith Hackitt's report into fire safety in high risk residential buildings.

 

This report by the LGA/TPAS will help local authorities and ALMOs to learn from others and work with their tenants to review and refine their own arrangements for tenant engagement, ensuring tenants are at the heart of decisions about their homes and their neighbourhoods.

 

To ensure that councils have the necessary resources to fund effective tenant engagement ARCH is urging the Government to support the recommendation made by Dame Judith Hackitt in her report thatthe Government should provide funding for organisations working at both local and national level to provide advice, guidance and support to residents, landlords and building owners on effective resident involvement to develop a national culture of engagement for residents of all tenures. (Hackitt Report recommendation 4.4)."

 

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