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OFGEM consults on heat networks regulation 19/12/2024

Ofgem is currently conducting two consultations on the future regulation of the heat network sector, for which it will be responsible.  

 

The  heat networks regulation: implementing consumer protections consultation (published jointly with The Department for Energy Security and Net Zero) seeks input on the consumer protection requirements that heat network operators and suppliers will need to comply with.

  

The  heat networks regulation: authorisation and regulatory oversight consultation is consulting on Ofgem's approach to authorisation, market monitoring, compliance, and enforcement.

 

Both consultations close on 31 January.  

 

Ofgem is also running a series of webinars to explain the proposals and provide an opportunity to ask questions. The webinars which are still to come are detailed below:  

 

  • Thursday 9 January (3pm to 4:30pm): covering Guaranteed Standards of Performance, complaints and billing.  Register here to attend.  
  • Tuesday 14 January (3:30pm to 5pm): covering standards of conduct, fair pricing and vulnerability.  Register here to attend.  

 

 

 

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