Ofgem is currently conducting two
consultations on the future regulation of the heat network sector,
for which it will be responsible.
The
heat networks regulation: implementing consumer protections
consultation (published jointly with The Department
for Energy Security and Net Zero) seeks input on the
consumer protection requirements that heat network operators and
suppliers will need to comply with.
The
heat networks regulation: authorisation and regulatory oversight
consultation is consulting on Ofgem's approach to
authorisation, market monitoring, compliance, and enforcement.
Both consultations close on 31
January.
Ofgem is also running a series of webinars to
explain the proposals and provide an opportunity to ask questions.
The webinars which are still to come are detailed
below:
- Thursday 9 January (3pm to 4:30pm): covering Guaranteed
Standards of Performance, complaints and billing.
Register here to attend.
- Tuesday 14 January (3:30pm to 5pm): covering standards of
conduct, fair pricing and vulnerability.
Register here to attend.