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Tenant events

Housing Ombudsman responds to ARCH Tenant Group questions

Following his attendance at the ARCH Tenant Group, Housing Ombudsman Richard Blakeway responds to questions from ARCH tenants on the role of the Housing Ombudsman Service.

2021 ARCH Tenant Conference and Tenant Group AGM

Having had to cancel the 2020 ARCH Tenant Conference because of Covid restrictions, the ARCH Tenant Group is determined not to miss out again and to press ahead with holding the 2021 ARCH Tenant Conference later this year.

Housing Ombudsman seeks applications for a new Resident Panel

The Housing Ombudsman Service is setting up a new Resident Panel. The aim is to create a stronger resident voice, as well as to seek input and feedback around the development of our service.

Housing Ombudsman to attend ARCH Tenant Group

We are pleased to announce that Housing Ombudsman Ric Blakeway is to attend the next meeting of the ARCH Tenant Group in March.

Chief Officers’ Conference 2021 – 4 and 5 March – book your place now

Registration is now open for the Annual Chief Officer Conference to be held on 4 and 5 March 2021. Book your place now.

Regulator to attend ARCH Tenants’ Group

The Regulator of Social Housing is to meet with the ARCH Tenants’ Group at their next meeting to discuss the new regulatory framework outlined in the Social Housing White Paper.

Complaint handling: free webinars for tenants & residents

The Housing Ombudsman is running further webinars on the Ombudsman’s new Complaint Handling Code aimed specifically residents.

Complaint handling: webinar for tenant representatives

The Housing Ombudsman is running a webinar on the new Complaint Handling Code aimed specifically residents which would be of interest to tenant representatives and members of tenant and resident associations in ARCH member councils.

ARCH Tenant Group to discuss local government reorganisation

At the most recent meeting of the ARCH Tenant Group on 7 September, members of the Tenant Group decided to schedule a discussion at their next meeting on the potential impact of local government reorganisation on the management of council housing.

ARCH 2020 Tenants’ Conference on hold

Plans for the ARCH Tenants’ Conference due to be held on 16 September in Stevenage have been put on hold as a result of the coronavirus crisis.

ARCH Tenants’ Conference 2020

The ARCH Tenants’ Group has confirmed that the 2020 ARCH Tenants’ Conference will be held on 16 September 2020 in Stevenage.

Tenants' Conference 2019 Private

Access the conference report and images.

Tenants' Conference 2018 Private

Access the conference report and images.

ARCH Tenants Conference 2017

On the 20 September just under 100 people took part in this year’s ARCH Tenants conference kindly hosted by Birmingham City Council at the historic Council House.

Tenants' Conference 2016

ARCH tenants' conference 2016 report.

Tenants' conference 2015

One hundred and twenty-one delegates and speakers attended the ARCH Annual Tenant Conference held in September.

Tenants' conference 2014

2014 ARCH tenants' conference report